Refund Policy
At Maharaja Super, we are committed to providing you with an exceptional online shopping experience that is convenient and enjoyable, so you’ll love shopping with us again and again. However, we understand that sometimes you may receive the wrong items or an item that is damaged or unusable. Please follow the instructions below and contact us with the relevant information by email at supermarket@mfpe.com or call us on 076 690 8990, and our team will be happy to assist you.
How can I get a refund?
No need to worry! If you cancel your order before it has been dispatched from our warehouse, we will process a hassle-free refund. The refund will be credited to your selected payment method within 3 days of your cancellation.
How can I return an item?
If you receive a damaged or unusable item, we recommend conducting a quality check upon delivery. You can return the item to our delivery agent immediately. If you notice any issues after delivery, please contact our customer support desk within 2 hours of receiving the item, and we will guide you through the return process.